FAQs

Your rental includes free set-up and pick up; free delivery (within 15 miles of 90044); an extension cord; and blower.

We kindly request a $100 deposit to secure your product reservation. If you decide to cancel your order up to two days before the scheduled rental period, you will be eligible for a full refund. However, deposits are non-refundable if an order is canceled within 48 hours of the rental period.

We deliver within a 45 mile radius of 90044. Delivery is free for locations within a 15 mile radius of 90044. Mileage is calculated at $1 per mile, each way, for locations outside of the free delivery area.

A jumper rental at a house is an average of 4-6 hours. Keep in mind, this is an average. Actual time could be more or less. We pick up all of our rentals by sunset. We strive to give our clients the most time possible, but after the sun goes down, the jumper gets damp and we do not roll our jumpers up wet. For parties starting later in the day, we offer overnight rentals at an additional charge.

Approx. Sunset Times

January - 5:00pm

February - 5:30pm

March - 6:00pm

April - 7:00pm

May - 7:30pm

June - 7:30pm

July - 7:30pm

August - 7:30pm

September - 7:00pm

Beginning to Mid October - 6:30pm

Mid to End October - 6:00pm

November - 5:00pm

December - 4:30pm

No, unless you do not have a power source close to where your inflatable will be located. We supply a 100 ft. extension cord with every rental.

Yes, adult supervision is required all the time to ensure the safe use of the bounce houses.

Yes, we have full liability insurance for all of our rental products.

Our inflatables are thoroughly cleaned and sanitized after every party.

It is the client’s responsibility to let us know what surface we are setting up on. We bring different tie downs for different surfaces and do NOT bring extra tie downs, other than for the surface each client specifies. You will need to let us know if you think that your inflatable will overlap onto a different surface that will need a different tie down. (ie. set up on grass and overlapping onto cement.) For grass set up, we bring stakes. For artificial turf, cement, asphalt, pavers, etc, we bring sandbags to secure the jumper down. If we arrive to set up on grass and the inflatable overlaps onto cement, then proper tie downs were not specified when booking and we charge a fee to go back to the warehouse to get the new tie downs needed, and to return to your location to set them up. We set up on grass, artificial turf, cement, pavers, and asphalt. The cleanliness of our equipment is very important to us. For this reason, we don’t set up our rentals on dirt, bark, gravel or weeds with dirt. Sorry, no exceptions.

Here are the following guidelines our Collection 1 bounce houses.

Capacity:

Children 8 and under: 8

Children 9-12: 5-6

Older Teens: 3-4

Adults: 3

For our Collection 1 inflatables, we need at least 3 feet around the inflatable for clearance and a 17' height clearance. IT IS UP TO YOU to measure your space accurately to ensure the driver can set up properly. Please keep in mind trees, pergolas, awnings, etc. that are near, to make sure there is accurate space. We can overlap onto different surfaces when setting up a jumper. The jumper does not need to be 'all on grass' or 'all on cement'. We can do half and half as long as the area is level. IF YOU DO NOT HAVE THE PROPER CLEARANCE SPACE WHEN WE ARRIVE TO SET UP, THE JUMPER WILL NOT BE SET UP AND THIS WILL BE CONSIDERED A CANCELLATION. THE FULL AMOUNT OF THE RENTAL WILL STILL BE DUE, IMMEDIATELY.

Depending on size of the unit it can take anywhere between 10-30 minutes. Set up process usually requires inflation, anchoring and inspection.

Yes, the weight limit for all of our Collection 1 bounce houses is 600 pounds.

Fortunately we live in Southern California where almost every day can be a bounce house day. However, in the event of inclement weather (rain or winds over 20 mph), our bounce houses should be immediately deflated until the weather event subsides.